Please fill out our survey and help us make future visits even better!
BEGIN
Your e-mail address:
Section 1 - Event
On what date did you see your most recent Hilton Theatre show?
January
February
March
April
May
June
July
August
September
October
November
December
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
What show did you see at the Hilton Theatre?
Section 2 - Overall Experience
Aside from the performance, how satistfied were you with your overall experience?
very satisfied 5
4
3
2
1
very dissatisfied
Please explain your answer above:
Assuming a show you're interested in will be at the Hilton Theatre, how likely would you be to return?
very likely 5
4
3
2
1
very unlikely
How likely would you be to recommend that a friend or colleague attend an show at the Hilton Theatre?
very likely 5
4
3
2
1
very unlikely
Please indicate your level of satisfaction with the following attributes of the Hilton, with 5 being very satisfied and 1 being very unsatisfied.
Overall Appearance: 5
4
3
2
1
Condition of the seating area: 5
4
3
2
1
Cleanliness: 5
4
3
2
1
Safety: 5
4
3
2
1
Section 3 - The Staff
Please indicate your level of agreement with the following statements concerning the Hilton Theatre staff, with 5 indicating strong agreement and 1 indicating strong disagreement:
Overall, I was satisfied with the staff.
5
4
3
2
1
The staff was very knowledgeable.
5
4
3
2
1
The staff was always friendly and greeted me with a smile.
5
4
3
2
1
When I needed assistance from the staff, they were helpful.
5
4
3
2
1
The staff clearly took ownership in their delivery of service and my happiness with my Hilton Theatre experience.
5
4
3
2
1
Section 4 - Restrooms
Please indicate your level of agreement with the following statements about the restrooms, with 5 indicating strong agreement and 1 indicating strong disagreement:
Overall, I was satisfied with the restrooms.
5
4
3
2
1
The restrooms were clean and well-maintained.
5
4
3
2
1
The signage for the restrooms made them easy to find.
5
4
3
2
1
The waiting time for the restrooms was acceptable.
5
4
3
2
1
Section 5 - Food and Beverage
Please indicate your level of satisfaction with the following aspects of food and beverages available at the Hilton Theatre, with 5 indicating strong satisfaction and 1 indicating strong dissatisfaction:
Food and beverages overall:
5
4
3
2
1
Quality of food:
5
4
3
2
1
Quality of beverages:
5
4
3
2
1
Selection of food:
5
4
3
2
1
Selection of beverages:
5
4
3
2
1
Value of food for the price paid:
5
4
3
2
1
Value of beverages for the price paid:
5
4
3
2
1
Friendliness of staff selling food and beverages:
5
4
3
2
1
Wait time for food and beverages:
5
4
3
2
1
Section 6 - Staff Helpfulness
Please tell us what about your experience at the Hilton Theatre exceeded your expectations, or if there is anything we could be doing better.
Did you need any help from the staff at the Hilton Theatre?
yes
no
If so, what was the staff member's name?
Please describe the situation.
How satisfied were you with the help you received?
very satisfied 5
4
3
2
1
very dissatisfied
Please explain your answer above.
Section 7 - About You
How many Broadway shows do you attend each year?
1 per year
2 per year
3-4 per year
5-6 per year
more than 7 per year
Do you live in the Tri-State area?
yes
no
Please indicate your gender:
male
female
Please indicate your age:
Under 12
12-17
18-24
25-34
35-44
45-54
55-64
65+
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© 2005 LIVE NATION
Photos by Theona Spaulding-Smith except where indicated. Site by
Simma Park
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